Project Brief
We worked multiple projects with this client: design and development of their banking portal, design and development of their cards portal, design and development of business application (External Accounts, Oficial Request Management) and development of integrations with other financial institutions
The Team
Depending on the project the number of team members would vary but we made sure at least the following roles participated in each project: software architect, project manager, developers, testers, ux designers, business analysts and me as the design lead.
Designs & Prototypes
I established and maintaned high creative standards, providing detailed direction and insight to the design team throughout the life cycle of the design process.
Key Results
Increase business team members effiency.
- Decreased user workload by 50% by automating some of their manual process as well as streamlining the existing ones.
Design a streamlined experience
- Created guidelines that provided patterns for every interaction need, ensuring consistency in the user experience throughout the different projects.
- Achieve 90% positive feedback score from testing sessions.
- Solved interaction issues before development.
Build a strong and consistent brand
- Defined brand visual guidelines that we used in every public and internal product.
Reduced risk of incurring of being penalized by the authorities
- Avoided a 100,000 usd goverment fine by going live on time to be able to report information with accuracy.
Reduce the number of issues before going live
- A series of testing rounds were performed by the tech team to ensure the quality of the product